sfmc // DeliverabilityPRODUCTION

Review Held / Bounced Subscriber State

Inspect current All Subscribers state and bounce count for non-active records.

sqlsubscribersheldbounce
Context Pack →Open Workspace →
Trust & provenancePRODUCTION
Evidence tierPRODUCTIONOfficial sources1Other sources0Last verified2026-10-05

Evidence tier describes my hands-on relationship with the content. Official sources describe platform contracts/documentation. Production observations should not automatically be treated as official limits.

EvidencePRODUCTION
Difficultyfoundation
Verified2026-10-05
Use when

A technically valid address is not receiving expected email.

SELECT
    SubscriberKey,
    EmailAddress,
    Status,
    BounceCount,
    DateUnsubscribed
FROM _Subscribers
WHERE Status IN ('held','bounced','unsubscribed')
Why it works

_Subscribers exposes current status and bounce count at enterprise subscriber level.

Operational notes

Subscriber status is not the same thing as BU-level unsubscribe context; use _BusinessUnitUnsubscribes when that distinction matters.

Sources / verification